IMPORTANT FOR US PACKAGES:
Please Choose USPS Priority Mail when adopting your knitted friends. First class is intended for folks who want to purchase stickers with tracking.*
NOW SHIPPING TO US, CANADA, AUSTRALIA, EU, AND ASIA.
1. How long will my order take?
It takes Jonny a few days to package your adopted friends and deliver them to the post office. (I'm really slow but don't bully me, it'll come!) Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks, but expect delays.
2. Do you ship Internationally?
Yes, but only to canada, australia, the EU, and asia. You will be responsible for any fees that may incur in your country for delivery, such as VAT and/or Customs charges.
3. Do you do returns or exchanges?
Apologies, no returns or exchanges.
4. My package isn't here/missing/I have shipping issues.
Please use "Contact" to get in touch with Jonny, but unfortunately once your package is shipped via USPS it is out of our hands. Everything is packaged snuggly and a tracking number is provided. USPS is having some trouble at the moment because of covid and so please be patient!